TAXI FIRM AUTOMATION, SIMPLIFIED

You move
people.
We move your
business.

From the first ring to the final drop-off. AI call booking and dispatch software, built around the way your taxi firm works.

Your tariffs. Your operation. A simpler way.

An executive car on a London street at dusk, with Westminster in the distance
BUILT WITH LONDON IN MIND
THE NEXT CALL. TAKEN CARE OF.Good evening. Where to?
A SIMPLER BOOKING JOURNEY
PICKUPPaddington Station
DESTINATIONHeathrow · Terminal 5
3 passengers 2 cases
Call Quote Booking
Illustrative product preview
LESS ADMIN. MORE FORWARD.

Answer the opportunity

Connect your operation

Keep things moving

01 / FIND YOUR WAY FORWARD

Your business.
Your next move.

Keep the systems you know, or build something made for you. We’ll help you find the right starting point.

An ivory and graphite phone sculpture with a lime sound ribbon01The conversation

START WITH THE CONVERSATION

AI voice
booking.

A helpful first point of contact, ready to capture journey details and guide callers through their booking.

  • Natural, conversational call handling
  • Quotes using your approved tariffs
  • A clear handover to your team
A miniature London street network with cars and a lime route03The complete picture

BRING IT ALL TOGETHER

One operation.
One platform.

A bespoke system connecting AI call booking, your controller desk and driver workflows in one place.

  • A booking and dispatch dashboard
  • Driver allocation and journey updates
  • Payments and operational oversight

Every deployment is scoped with your firm. Integrations depend on provider access and supported features.

THE COMPLETE PICTURE

A clearer view.
A calmer shift.

Bring the conversation, the booking and the next move together. A bespoke platform designed around your controllers and drivers.

Every call has a next stepYour team shares the same pictureYou stay in the driving seat
An architectural model of London, with three private hire cars connected by a yellow route
YOUR OPERATION, CONNECTED
CALLS. BOOKINGS. DISPATCH.Working together.
One shared view
Airport transferEstate · 3 passengers06:00
Local pickupSaloon · 2 passengers06:15
Return journeyMPV · 5 passengers07:30
Illustrative platform concept. Example journeys.

02 / FROM HELLO TO LET’S GO

A good journey starts
with a great conversation.

Thoughtful questions. Clear pricing. The right details, ready for the next step.

Explore an example booking

Illustrative walkthrough. Fares and details are examples; this is not a live booking service.

taxis made simple.BOOKING PREVIEW
CALLER

“A car from Paddington to Heathrow Terminal 5 tomorrow at 6 in the morning, please.”

AI RECEPTIONIST

“Of course. How many people are travelling, and how much luggage will you have?”

JOURNEY DETAILSThe right car starts with the right questions.
3 passengers2 large casesEstate car
Gathering the details

03 / BUILT AROUND YOUR REAL WORLD

London moves fast.
Stay a step ahead.

The early airport run. The extra suitcase. The caller who changes their mind. Your software should make the everyday easier.

London thinking. Built for your operation.
An estate car and luggage at a modern airport pickup bay in the early morning
THE EARLY START. TAKEN CARE OF.Before the
first pickup.
THE DETAILS MAKE THE DIFFERENCEHeathrow · Terminal 53 passengers · 2 large cases · Estate
Illustrative airport journey

Airport runs, considered.

Capture terminals, flight details, meeting points and your waiting-time policy.

Every passenger. Every bag.

Ask about luggage, vehicle capacity and accessibility needs before the booking moves on.

A simpler way to pay.

Build secure online payment links into the journey, with a clear record of payment status.

Your team stays in control.

Set the rules, review exceptions and bring a controller into the conversation when needed.

04 / A SENSIBLE START

Start with your operation.
Grow at your pace.

We start by understanding your firm. Then we build, test and refine the right solution with you.

  1. 01

    Map your setup

    Your calls, tariffs, fleet and existing software. We get to know how you work.

  2. 02

    Shape the solution

    Agree the workflows, integration needs and a clear scope for your firm.

  3. 03

    Prove it in a pilot

    Test real scenarios and review the results together before expanding.

  4. 04

    Make the next move

    Roll out in stages, with your team involved and your operation in control.

GOOD QUESTIONS. SIMPLE ANSWERS.

Let’s clear
a few things up.

Something else on your mind?

Talk to our team
Do we need to change our dispatch software?

Not necessarily. We can scope an AI booking integration around your existing provider. We first check API access, permissions and supported booking features. If you want a fresh start, we can discuss a bespoke combined platform.

Will the AI use our own prices?

That is the approach: quotes should come from your approved tariffs or the pricing service in your dispatch system. We agree how vehicle types, airport charges, waiting and other extras are handled during setup.

What happens when a caller needs a person?

We design a handover path with your team, including which situations need a controller and what happens outside staffed hours. Details already collected should travel with the handover.

Can passengers pay online?

Online payment can be included using a secure checkout link. We agree your deposit or prepayment rules and connect payment status to the booking workflow. Card details do not need to be spoken to the AI.

How much does it cost?

We quote against your scope: call volumes, existing software, integration requirements and any bespoke dispatch features. Start with a conversation so we can suggest a suitable pilot and outline the costs.

Is this a taxi booking service for passengers?

No. Taxis Made Simple builds automation software for taxi and private hire firms. To book a journey, contact your chosen licensed operator directly.

YOUR NEXT SHIFT, SIMPLIFIED.

Let’s get your
business moving.

Tell us how your firm works.
We’ll explore what a simpler operation could look like.

info@taxismadesimple.com

LET’S MAKE YOUR NEXT SHIFT SIMPLER

Tell us about
your taxi firm.

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Updated 25 October 2026.